A few months ago, our customers started to receive our product with insufficient packaging (sometimes none at all), and the cardstock was frequently damaged.

We’ve been handling lots of complaints about this ever since, and we’re extremely excited to tell you that as of this week, our products have been approved for protective packaging!

Thank you to everyone who took our survey, sent us photos and order information, and displayed patience and generosity as we worked out a solution with our selling partner. We are optimistic about the way your cardstock will be delivered in the future.

Of course, as always, if you ever experience any misfortune with your deliveries of our cardstock and cannot get a satisfactory response from the marketplace where you purchased it, please always contact us here, and we will do everything in our power to make things right.

Find our cardstock here, and Craft On®: